Refund policy

Refund & Returns Policy

At europetrip.us, we stand behind the quality of our guides. If you're not satisfied with your purchase, you may request a refund under the terms below.

1. Money-Back Guarantee — Single Product Purchases

If you purchase a single product, you are eligible for a full refund within 14 days of purchase, no questions asked.

To request a refund, contact us at: 📩 helena.europetrip@gmail.com

2. Bundle & Multi-Product Purchases

When you purchase two or more products — whether individually in the same transaction or as part of a bundle — you acknowledge that each product is delivered and accessible immediately upon payment.

Multi-product orders are non-refundable. By completing a purchase of two or more items, you agree to waive your right to a refund on any product included in that order.

This policy applies to:

  • Bundle packages (e.g., "2-guide packs", "full catalog bundles")
  • Separate purchases made within the same transaction
  • Any order containing more than one digital product

3. Digital Delivery Acknowledgment

All products are digital downloads, delivered instantly after purchase. You acknowledge that by accessing or downloading a product, the digital content has been fully delivered.

For single-product purchases, this acknowledgment does not affect your 14-day refund eligibility.

4. Refund Process

Once we receive your eligible refund request:

  • We will review it within 1–3 business days
  • If approved, the refund will be issued to your original payment method
  • Processing times vary by provider (typically 5–10 business days)

5. Policy Abuse & Fraud Prevention

We reserve the right to deny refund requests in cases of:

  • Repeated refund requests across multiple transactions
  • Evidence of policy misuse
  • Purchases that do not meet the single-product eligibility criteria above

6. Governing Law

This policy is governed by the laws of the United States. Nothing in this policy limits any rights you may have under applicable federal or state consumer protection law.

7. Contact

📩 helena.europetrip@gmail.com 🌐 europetrip.us